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P R I V A C Y


L&M Home is totally committed to protecting the privacy of all our site visitors and customers. 
We do not share, sell or rent any personally identifiable information about you without your permission. 
We also protect it from unauthorised access, modification and disclosure. 

All our customers have the option to opt-out of receiving marketing communications from us at any time. 
For any further queries regarding our privacy policy, please contact our web sales team at sales@lmhome.com.au


Disclosures
When purchasing from L&M Home your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support team sales@lmhome.com.au


Cookies
Technology 'cookies' are encrypted strings of text that a website stores on a user's computer. Our website may from time to time require the use of cookies on the site. Without cookies we will not be able to keep information you enter on multiple pages together. Cookies also enable us to customise our website and offerings to your needs and provide you with a better online experience. In addition, cookies are used to: 
(a) measure usage of various pages on our website to help us make our information more relevant to your needs and easy for you to access;
(b) provide functionality such as order history and other functionality that we believe would be of interest and value to you. The types of cookies that we use are referred to as 'session' cookies and 'persistent' cookies. Session cookies are temporary and are automatically deleted once you leave our site. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with us. Cookies do not corrupt or damage your computer, programs, or computer files.


Pixel Tags
L&M Home and their third party service providers use pixel tags (also known as 'clear gifs' or 'beacon gifs'). Pixel tags are not visible to the user of the web site and consist of a few lines of computer coding. Pixel tags are not used to collect any personally identifiable information about you apart from what you provide us in your dealings with L&M Home.

We and our e-mail service provider use pixel tags to (a) Track responses to our advertisements and site content (b) Determine your ability to receive HTML-based e-mail messages. Our e-mail service provider includes a pixel tag, which they refer to as a 'coded sensor', in all of the HTML-based messages sent on our behalf. The sensor activates when the e-mail message is opened and flags the e-mail address of the user as one that is capable of receiving HTML-based email messages. This capability helps our service provider to send the e-mail in a format you can read. The sensor does not collect or use any other information. If you cannot receive HTML, you will not receive a functioning sensor. Monitoring how many users open an e-mail and allow our service provider to compile aggregated statistics about an e-mail campaign for us, and allow us to better target interactive advertising, enhance customer support and site usability, and provide offers and promotions that we believe would be of interest to you.


Privacy FAQs

Q: What information do we collect?
A: We will collect the following information from you:
     Name;
     Address;
     Telephone Number;
     Email Address.

Q: Why we collect the information?
A: We use the information to assist in providing you with relevant consumer information, notify you of product arrivals and offers that may be of interest to you. The information we collect through www.lmhome.com.au is used to help us better understand the products and improve our service to you. If you would rather not receive these emails or post, customers are requested to unsubscribe by visiting www.lmhome.com.au

Q: What we may do with personally identifiable information?
A: We may transfer your details (including postal address, telephone number or email address) to third-party agencies whereby we are utilising their services to distribute L&M Home marketing or advertising material. Under no circumstances will your details be distributed to a third-party agency with the intention that this agency will use your details. We will ensure that your personal information is kept confidential and secure, and that the appropriate technical and organisational measures, to prevent unlawful or accidental destruction, accidental loss, unauthorised disclosure or access or other unlawful forms of processing, are implemented.

Q: What we will not do with personally identifiable information?
A: We will not rent, give or sell your personally identifiable information to any outside organisation for that organisation's own use without your consent.

Q: How we treat the information of children?
A: L&M Home does not intend to collect any personally identifiable information from children under thirteen years old. If a child provides us with personally identifiable information, his or her parents/guardians should email us at sales@lmhome.com.au and request that this information is deleted from our files. We will endeavour to remove this data in a timely manner.

Q: How do I update my personal information?
A: You can review, change or delete personal information related to the use of our site. To access your information, simply login to your account by clicking "sign in”, and update your information as required. We will try to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date.