FREE SHIPPING AUSTRALIA WIDE WITH ORDERS OVER $99*

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Frequently Asked Questions

Yes, we love working with retail stores, designers and stylists. We also offer wholesale prices to our hotel, resort and boutique accomodation clients. To apply for a wholesale account, please fill out the application form here.

Yes, we have a physical store and showroom located in Fitzroy in the heart of Melbourne. It can be found at Level 1, 409 Gore Street, Fitzroy 3065. For more information and to view our opening hours please visit our contact us page. 

Yes, our latest catalogue is available online here.

Orders are generally dispatched within 1 business day. However, this may vary during COVID-19 and busy sale periods. During these periods, our dispatch time could be between 1-3 business days.

Our shipping times within Australia under normal conditions are estimated between 2-7 business days, depending on your location. However, Australia Post are currently experiencing significant delays due to limited flights, hygiene and social distancing requirements in their network, and an increase in parcel volumes as more people shop online. These conditions could mean your order may take an additional 1-2 weeks to be delivered. For more information on Australia Post delays, please visit their website here.

Yes, we ship to most international cities. International shipping is sent through Australia Post and is estimated to take between 4-14 business days (may vary during COVID-19). Please note we do not send to PO boxes or locker boxes. Please contact us for an international shipping quote.

If you find a size or a colour of a product is unavailable, please contact us and we can advise you when it will be re-stocked. Alternatively, you can subscribe to the stock notification on the product page, which will send you an email when it is available again. Please note that from time to time some products may be discontinued due to the nature of our evolving business.

Please visit our shipping and returns page for more infor mation on returns.

Washing bed linen and towels is recommended before first use. For more information, please visit our product care page.